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Q: Do I need a Doctor’s Referral to use this service?
A: No you do not require a Doctor’s Referral, we provide one when you have placed an order. This is free of charge, and a consultation is not required unless stated on certain tests.
Q: So all I need to do is order online or over the phone, and then attend for my blood draw.. Seriously, is that it?
A: Yes, the process is that simple.
Q: How soon will I get my results?
A: The turnaround time is a guide only, and will sometimes depend upon assay run schedules. Most results are provided within the time frame provided, but there may be technical difficulties, or the results may need to be re-run to check accuracy, or our Doctor may be held up passing comment. We can easily give you a status report, so please do email us or phone us to chase results, not the Laboratory itself.
Q: Do I get a copy of my results?
A: You will receive a PDF copy of your laboratory certificate which prints onto A4 paper. If you would like a paper copy, let us know and we will post one out to you.
Q: Do I have to pay extra to get the blood drawn?
A: You are charged nothing extra for the blood draw. The price you see is the price you pay.
A: Pathology points are points we provide when purchasing a test to add more value to your order. Each test will show how many Pathology Points you will earn if purchased. Each Pathology Point is worth £1.00 and can only be redeemed against future blood test orders.